Jobs for Telephone Supervisors in Lahore 2024 have been publicized via the most recent advertisement. The University of Health Sciences (UHS) Lahore, classified as a public sector organization, provides its staff with favorable working conditions and significant prospects for both personal and professional development.
It provides equitable employment opportunities. For the following positions, the University is seeking qualified candidates domiciled in Punjab to submit their applications. These Latest Government Jobs in Punjab are open to applications from both men and women, and successful candidates will be granted these jobs in Pakistan in 2024 upon completion of the application process.
Check Also: Assistant Manager and Telephone Operator Jobs in Karachi 2024
Details of Telephone Supervisor Jobs in Lahore:
| Industry | Government |
| Hiring Organization | University of Health Sciences |
| Jobs Location | Lahore |
| Education Requirements | Matric |
| Employment Type | Full Time |
| No. of Posts | 05+ |
| Newspaper | Official Website |
| Address | University of Health Sciences Lahore Punjab |
| Zip Code | 54000 |
Benefits of Telephone Supervisor Jobs:
- Opinions on Leadership Opportunities: The opportunity exists for telephone supervisors to manage and direct a group of telephone agents. This leadership position affords individuals the opportunity to cultivate and exhibit their aptitudes in administration and organization.
- Team Formation: Supervisors have a significant impact on the recruitment, development, and training of their teams. Engaging in team development can yield personal benefits for supervisors, as they can observe the professional advancement of their subordinates.
- Effective Performance Management: Supervisors of telephone operations are tasked with overseeing and directing the progress of their staff. Engaging in performance management can significantly enhance the call center or customer service department’s overall performance.
- Skills for solving problems: Supervisors frequently encounter difficult situations and escalate consumer concerns. This affords the chance to hone problem-solving abilities and identify efficient resolutions for consumer issues.
- Making Operational Decisions: Telephone supervisors participate in the allocation of resources, optimization of workflow, and determination of schedules, among other operational decisions. Such a degree of authority when making decisions can be quite empowering.
- Customer Contentment: Supervisors fulfill a vital function in guaranteeing favorable customer interactions and effective resolution of issues. For those who take pleasure in delivering exceptional service, this emphasis on customer fulfillment may prove to be fruitful.
- Employment Opportunities for Training: Numerous organizations provide their supervisors with training programs. This may include opportunities for leadership development, conflict resolution, and additional professional growth.
- Professional Development: Proficient telephone supervisors might be eligible for career progression prospects within the customer service or call center sectors. This may involve assuming additional responsibilities or transitioning into managerial positions.
- Employee Acknowledgment: Supervisors frequently possess the capacity to acknowledge and incentivize exceptional performance from members of their team. Recognizing employees improves morale and contributes to a positive work environment.
- Adaptable Timetables: The availability of flexible work schedules for telephone supervisors may vary by industry and organization. The ability to do so may prove advantageous in the pursuit of work-life balance.
- Employee Participation: Supervisors must cultivate a constructive and interesting workplace atmosphere. This entails fostering a spirit of camaraderie, open communication, and collaboration among the members of the team.
- Continuous Education: Continual education is frequently necessary in customer service due to its ever-changing nature. Supervisors of telephone lines remain well-informed regarding new technologies, industry trends, and customer preferences; this support facilitates their ongoing professional and personal growth.
Vacant Positions:
| Sr NO | Name of Post |
| 1 | Telephone Supervisor |
How to Apply for Telephone Supervisor Jobs in Lahore?
- The candidate may submit their application via the UHS website.
- The applicant may deposit the exact amount into the University’s online account (PK53NBPA1707003164498127) under the heading “CE UHS” or pay the prescribed fee via bank challan at the National Bank of Pakistan, Sheikh Zayed Hospital Branch Lahore (A/c # 3164498127).
- The applicant is required to include the reference number from the bank challan or online transaction on the application form. The specifics of the sum are as follows: a. BS 01–04 is fixed at Rs.100; b. BS 05–16 is fixed at Rs.500.
- The applicant must meticulously complete the application form by including personal details, academic information, and professional experience, among others.
- The completed application form, attested copies of credentials, testimonials, CNIC, and passport-sized colored photographs, as well as the original bank challan, direct deposit, or purchase order for the processing fee, must be mailed to the Human Resource Department office located in Room #16 of the University of Health Sciences, Khayaban-e-Jamia Punjab, Lahore. It is not possible to submit applications in person. Interview dates will be communicated to candidates who have been deemed eligible or shortlisted.
Frequently Asked Questions:
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What is the role of a telephone supervisor?
Supervise and train attendants regarding telephone console operations, procedures, and equipment, including computers. Ensure prompt, accurate, and courteous service to those using telephone services.
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Is supervisory a good role?
A supervisor plays an essential role in a company’s management. Their presence in a firm is crucial for ensuring that activities run smoothly on their behalf or in the absence of a manager.
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What is the job description of a telephone operator?
Answer telephones to direct calls or provide information. Operate communications equipment or systems. Assist individuals with paperwork. Discuss account status or activity with customers or patrons.
